Order status
Track your orders
Look up any order by its reference number to see its status, dispatch stage, and delivery progress. Payments are shown in LKR.
Find an order
Enter your order reference number and the email used at checkout. Each order shows its confirmation, local dispatch, and doorstep arrival.
Order record
Itemized invoices
Review past invoices with item details, LKR totals, and payment receipts for every completed purchase.
Delivery record
Dispatch and delivery
Follow each parcel from local dispatch to doorstep arrival, with the delivery record kept alongside the order.
Common questions
Order help at a glance
Delivery timeframes
Delivery times depend on your location in Sri Lanka and the dispatch stage shown on your order.
Tracking notes
Tracking updates appear as your order moves from confirmation through dispatch to arrival.
Need more help?
For returns, cancellations, or delivery questions, reach out through our contact page and we will follow up.